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The daily fire drill

  • forum 4 replies
  • last reply by pooplol Nov. 1, 2019
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    Certified Good Poster™
    Oct. 31, 2019, 4:27 p.m.
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    Made this today after what I call our "daily fire drill."

    helpdesk ozy.png

    helpdesk ozy.png

    PNG, 611.9 KB, uploaded by boomerJuice95 on Oct. 31, 2019.

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    Swamp Thot Leader
    Nov. 1, 2019, 8:27 a.m.
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    This is top tier

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    Members 90 posts
    Nov. 1, 2019, 5:37 p.m.
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    I'm the on-call for my team this week and 6 high-priority incidents came in today. They were all DB timeout related and our services looked fine after the timeouts stopped, so I re-assigned the tix to a DBA team to check out the cause. I guess they didn't like that because the on-call for that team sent me alone a passive aggressive email reminding me when tickets get re-assigned, it pages the on-call for that team.

    thanks guess i'll keep the irrelevant tickets to myself next time 🤷🤷🤷

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    Swamp Thot Leader
    Nov. 1, 2019, 5:59 p.m.
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    High priority on-call incident occurs
    Reassign to possibly related team
    Team complains that they're on-call

    Where do I get a work culture this great

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    Members 90 posts
    Nov. 1, 2019, 6:21 p.m.
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    RIGHT? I wanted to reply back "Well, glad to hear the system is working as intended." so badly.